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Working hours of the online store: Mon-Fri from 9:00 a.m. to 6:00 p.m.
Payments for orders must be made by 13:00 (GMT) from Monday to Friday, and we offer daily shipping services.
The customer is responsible for paying an additional fee for taxi services based on the applicable tariffs.
DELIVERY ACROSS UKRAINE
Nova Poshta accepts online orders and delivers them throughout Ukraine, where their branches are located. The operating hours of the branches can be found on the Nova Poshta website.
The delivery by Nova Poshta is conducted by their operator at a fixed rate, regardless of the size of the order, once the payment for the order has been made in full.
Delivery to the NP branch / NP Post Office - UAH 75.
Address delivery by courier NP - UAH 120.
ONLINE PAYMENT PORTMONE
Online payments are processed through the Portmone service. When selecting Portmone as the payment method, you will have access to options such as ApplePay and GooglePay. Alternatively, you can enter your card details for payment or request an individual payment link from our manager if the initial payment attempt is unsuccessful.
Cash payment is temporarily not possible. We apologize for the inconvenience. All orders are processed after payment.
HOW TO FIND US
Pickup from the warehouse is possible only by prior agreement. Prepaid orders can be picked up from 9:00 a.m. to 5:30 p.m., Mon-Fri, upon prior agreement with our manager.
Address of the Spell production warehouse: Kyiv, Velyka Kiltseva, 4-A.